UK delivery charges

• Free delivery on orders of £50.00 or above
• £4.95 for orders up to £49.99

We aim to deliver orders within five working days using Royal Mail First Class or next day courier. Please be aware that deliveries to the highlands and islands may take slightly longer.

During peak periods such as Christmas time please allow a further seven days before you contact us regarding a non-delivery.

International delivery

We are pleased to announce that we are trialling international deliveries in 2024, this will be the first time since 2022. Unfortunately we are unable to send orders over 2kg (4.35lb) due to restrictions at Royal Mail, if your order is over this weight you will not be able to checkout and you will likely see the following message:

'Shipping not available
This order can’t be delivered to the address you entered. Review your address to ensure that all fields have been entered correctly and try again.'

What should I do if my order isn't delivered?
If your order hasn’t been delivered, please email shop@redwings.co.uk or call us on 01508 505246, between 8.30am and 4.30pm Monday to Friday.

What should I do if an item is missing from my order?
If an item is missing from your order, please email shop@redwings.co.uk or call us on 01508 505246, between 8.30am and 4.30pm Monday to Friday.

If you need to contact us, please let us know exactly what’s wrong with your order. Remember to include your order number and full name as this will help us find your order details.

Email: shop@redwings.co.uk
Phone: 01508 505246 between 8.30am and 4.30pm Monday to Friday.